Management, Leadership, Customer Service, Communication Skills & Sales Training - UK, Rest of Europe & MENA

Training on-site, off site, or virtual. Details shown below for high impact training. Full day sessions, complete programmes or 60 to 90 minute 'bite sized' training (perfect for accommodating busy schedules). "What could a full training programme for team members, managers and leaders look like?" Take a look!

Materials can also be developed for your own in-house training needs.

Please call free on 08081 469237 or email liam@liammoran.co.uk, or click on this contact

Creating an Empowered Workforce
Develop your awareness of empowerment and the skill-set and ‘know how’ to become even more effective in your role
Creating an Empowered Workforce.pdf
Adobe Acrobat document [398.9 KB]

The outlines below are representative of a variety of available workshops and courses. More training topics are available. The outlines below may well meet your requirements as shown, but all training can be tailored to ensure it fully meets your requirements.
- Management & Leadership More
- Communication & Presentation Skills More
- Commercial Awareness for Better Decision Making More
- Professional Writing Skills More
- Creative Problem Solving & Decision Making More
- Customer Service & Customer Retention More
- Developing Resilience at Work More
- Effective Business Relationship Management More
- Effective Change Management & Leadership More
- Fundamental Project Management Skills More
- Influencing & Conflict Management More
- Sales & Negotiation Skills More

The learning continues after the live event. Each delegate leaves with their own action plan, supporting materials and case studies. Please call 08081 469237 or email via this link: contact

Please see ‘Testimonials" for even more excellent client feedback.

“Almarai loved Liam Moran and thank him for delivering an excellent communication skills training experience”.

Nirvana Saad, MERIC Training and Development Director

“Liam's approach to Leadership and Management skills training and coaching is professional, competent and flexible. He uses his experience to excellent effect in positively driving interaction with delegates. Training objectives were achieved. Excellent delegate feedback given”

L&D Manager – Japan Tobacco International

"Liam delivered a successful bespoke Management & Leadership 'Step Change' programme for Co-operative Pharmaceuticals management teams. Over 40 managers in total. Feedback from delegates and the training and HR teams was excellent. Post training coaching and mentoring 'surgeries' were also very well received and added much value to applying post training learning."

Malcolm Walker, Training & Operations Manager - Co-operative Pharmacy

" I delivered my presentation in Italy to the European President, Vice President and area managers....I had them clapping at the end. They were all impressed and everyone said that it was the number 1 presentation of the entire 3 day seminar. I would like to thank you so much for the training that you gave me. The communication, sales and negotiation skills I've learned seem to come naturally to me now, and that's thanks to you - If ever there was great advertising for your training, I know I am it."

Vivienne Wint, European Clinical Sales Specialist - AsahiKASEI Europe

“Liam is a superb Trainer. All objectives covered. He made it interesting, well paced, lots of insights. A great day”

Ben Cork, Learning & Development – Riverside HSO Group