Management, Leadership, Customer Service & Sales Management Training - Liverpool & Other Locations in The UK

“I found Liam to be a total professional who knows how to deliver and get things done. I would have no hesitation in working with Liam again and no hesitation in recommending that you do the same.”

Gus Nicol, Managing Partner - FSR


" Liam has delivered some very effective training and team building days with our senior and middle management teams, receiving excellent feedback from all attendees. The team and I will certainly be using Liam's services again."

Mark Wilcockson, HR Director - Chester Race Course



" I delivered my presentation in Italy to the European President, Vice President and area managers....I had them clapping at the end. They were all impressed and everyone said that it was the number 1 presentation of the entire 3 day meeting. I would like to thank you so much for the training that you gave me. The communication, sales and negotiation skills I've learned seem to come naturally to me now, and that's thanks to you - If ever there was great advertising for your training, I know that I am it."


Vivienne Wint, European Clinical Sales Specialist - AsahiKASEI Medical Europe

“I enjoy working with Liam because he's challenged our conventional thinking and provided us with the customer perspective. He's helped identify where our products and services offer value, and where we should be directing our efforts and resources to best effect. He's a very positive and engaging professional with a quick wit and disarming manner.”

Mervin Dadd, Director, Marketing & Communications, Cogent Sector Skills Council

“Liam's approach to training is professional, competent and flexible. He uses his vast experience to excellent effect in positively driving interaction with delegates. Training objectives were achieved and excellent delegate feedback was given”

Catherine Murphy, Learning & Development Manager – One Vision Housing

“Liam delivered a highly professional training session to a large and diverse group, from senior managers to team members. He was flexible to the needs of the group and received excellent feedback. I would be happy to work with Liam again and can recommend his services.”

Sue Williams

Executive Director – Unity Theatre

 “Liam is an effective and credible professional who can contribute what is needed in order to achieve business objectives. He made a major contribution in helping develop a credible sales strategy with clear definition of the offer and value. I valued his support in building and strengthening customer relationships."

John Holton, Director, Cogent SSC

“Liam is an extremely competent senior manager and had responsibility for a number of key areas. His ability to lead and coach our immediate and broader team to deliver against challenging objectives was consistently high. He possesses sufficient gravitas for other Executives and Senior Management to accept him as lead on a number of business initiatives. Liam was an extremely valued colleague and could be trusted to act with integrity and use his expertise to get the right results. I would welcome the opportunity to work with Liam again.”

Ian Brotherston, Chairman – Premier Mobile

 “Liam is a tenacious professional, able to bring a broad industry perspective to the table and provide valuable insights and direction to projects and initiatives. A very valuable team player or leader, able to communicate and act effectively at all levels”

Debbie Blundell, General Manager - Client Management & Global Delivery, BT Global Services

 “I have worked with Liam on a number of business projects and found him to be a highly competent professional with a breadth of expertise and skills that enables him to add value beyond the remit of the tasks assigned to him. He is a man who can be trusted to deliver.”

Kerry Burn, Head of Innovation – BT Global Services